Issues with your supply, such as power cuts, should be reported to your region’s DNO. You can do this by calling 105 from any landline or mobile phone and you will be automatically connected to the DNO in the region you are calling from. Calls to 105 are free of charge.
Who is my DNO?
To find out who your DNO is, find your region in the list below, or alternatively click here to search for your DNO using your postcode.
SSE Power Distribution 0800 300 999
Central and Southern Scotland
SP Energy Networks 0800 092 9290
North East England
Northern Powergrid 0800 668 877
North West England
Electricity North West 0800 195 4141
Northern Powergrid 0800 375 675
Merseyside, Cheshire, North Wales and North Shropshire
SP Energy Networks 0800 001 5400
East Midlands, West Midlands, South Wales & South West England
Western Power Distribution 0800 6783 105
UK Power Networks 0800 783 8838
SSE Power Distribution 0800 072 7282
UK Power Networks 0800 028 0247
South East England
UK Power Networks 0800 783 8866