District Network Operators

Your District Network Operator (or DNO) is responsible for the electricity supply in your region. This means that they look after the system of cables which run throughout your region and deliver energy to your property.

Issues with your supply, such as power cuts should be reported to your region’s DNO. You can do this by calling 105 from any landline or mobile phone and you will be automatically connected to the DNO in the region you are calling from. Calls to 105 are free of charge.

Who is my DNO?

To find out who your DNO is, find your region in the list below, or alternatively click here to search for your DNO using your postcode.

Area (code) Company Emergency No. Website Twitter account
North Scotland (17) SSE Power Distribution 0800 300 999 www.ssepd.co.uk @hydroPD
Central and Southern Scotland (18) SP Energy Networks 0800 092 9290 www.spenergynetworks.co.uk @SPEnergyNetwork
North East England (15) Northern Powergrid 0800 668 877 www.northernpowergrid.com @Northpowergrid
North West England (16) Electricity North West 0800 195 4141 www.enwl.co.uk @ElectricityNW
Yorkshire (23) Northern Powergrid 0800 375 675 www.northernpowergrid.com @Northpowergrid
Merseyside, Cheshire, North Wales and North Shropshire (13) SP Energy Networks 0800 001 5400 www.spenergynetworks.co.uk @SPEnergyNetwork
East Midlands, West Midlands, South Wales & South West England (11, 14, 21, 22) Western Power Distribution 0800 6783 105 www.westernpower.co.uk @wpduk
Eastern England (10) UK Power Networks 0800 783 8838 www.ukpowernetworks.co.uk @UKPowerNetworks
Southern England (20) SSE Power Distribution 0800 072 7282 www.ssepd.co.uk @southernelecPD
London (12) UK Power Networks 0800 028 0247 www.ukpowernetworks.co.uk @UKPowerNetworks
South East England (19) UK Power Networks 0800 783 8866 www.ukpowernetworks.co.uk @UKPowerNetworks
Northern Ireland Northern Ireland Electricity 0345 764 3643 www.nie.co.uk @NIElectricity