We ask for a monthly meter reading via email; if you don't provide us with one, we'll estimate the amount of energy we think you'll have used in the month. This will be based on a number of factors, including your past energy usage.
To avoid estimated bills, it's really important that you provide us with regular meter readings, which you can provide using your My Gulf account.
We highly value your time so we've got great online tools for you to get in touch with us.
Get in touch with us at any time of the day by filling in our contact form. Simply provide us with the details of your question and we’ll get back to you with a response as soon as possible.
Our lines are closed on weekends and Public Holidays. If you want to get in touch when our lines are closed, please use our contact form.