How can we support you today?

What happens if I can't afford to pay my energy bill?

If you are struggling to make your monthly energy bill payments, or are worried about debt on your energy account, please contact our team as soon as possible; we’re here to help you.

Our friendly advisers will talk you through your options based on your circumstances. We can then work out a payment plan together that will help you keep any debt as low as possible.

Want some independent advice?

There are various places where you can get independent help and advice on debt:

StepChange Debt Charity

www.stepchange.org 

Telephone: 0800 138 1111

Citizens Advice

www.citizensadvice.org.uk 

Telephone: 03454 04 05 06

Textphone: 18001 03454 04 05 05

National Debtline

www.nationaldebtline.co.uk 

Telephone: 0808 808 4000