How can we support you today?

How do I make a complaint?

We're sorry you feel you need to make a complaint. If there's anything we've done that you aren't happy with, or if something hasn't gone to plan with your energy supply, please get in touch and we'll do whatever we can to resolve your issue.

You can find details of our complaints policy here, which you'll also find details of where you can get independent advice on your complaint.