How can we support you today?

There has been a power cut. What should I do?

Most power cuts should last less than a couple of hours, however, if you experience a power cut which lasts longer than this, or if you have any concerns about a power cut you’re experiencing, call 105 free of charge and you’ll be connected to your Distribution Network Operator. For more information, visit the Power Cut 105 website.

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Get in touch with us at any time of the day by filling in our contact form. Simply provide us with the details of your question and we’ll get back to you with a response as soon as possible.

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0800 830 3670

Home Energy

  • Monday
    9am - 5pm
  • Tuesday
    9am - 5pm
  • Wednesday
    9am - 5pm
  • Thursday
    9am - 5pm
  • Friday
    9am - 3.30pm
  • Saturday
  • Sunday

Our lines are closed on weekends and Public Holidays. If you want to get in touch when our lines are closed, please use our contact form.