Our Additional Charges

There are occasions where we’ll need to charge fees in addition to your usual energy costs. Our fees are listed below. If you have any questions, please get in touch.

Testing your meter
Meter accuracy test - electricity meter £126.00
Ofgem meter accuracy test - gas meter Up to £156.00*

 

Moving your meter
Change the position of your meter - electricity meter  Please contact us for a quotation
Change the position of your meter - gas meter  Please contact us for a quotation

 

Late Payments
Unable to take Direct Debit payment (per occurrence) Home energy - £7.50, Commercial energy - £20.00
Late Payment (per occurrence) Home energy - £20.00, Commercial energy - £50.00

 

Recovery of debt and disconnections
Suspension or permanent disconnection of the supply under warrant (single meter point) Up to £1,000*
Reconnection fees Up to £200

 

* Cost will vary based on the type of meter, location of your property.

**Costs will vary based on meter type, property type and the location of your property.  Costs include the cost to apply for a Warrant and associated court fees, the costs of exercising the Warrant and any costs incurred to isolate a supply.

Prices correct as of 11/04/2019 and are subject to change. All prices are inclusive of VAT.