Our Additional Charges
There are occasions where we’ll need to charge fees in addition to your usual energy costs. Our fees are listed below. If you have any questions, please get in touch.
|Reason for charge||Price|
|Meter accuracy test - electricity meter||£126.00|
|Ofgem meter accuracy test - gas meter||Up to £156.00*|
|Change the position of your meter - electricity meter||Please contact us for a quotation|
|Change the position of your meter - gas meter||Please contact us for a quotation|
|Removal of your supply - electricity meter||£126.00|
|Removal of your supply - gas meter||£168.00|
|Suspension or permanent disconnection of the supply under warrant (single meter point)||Up to £600*|
|Unable to take Direct Debit payment (per occurrence)||Home energy - £7.50, Commercial energy - £20.00|
|Late Payment (per occurance)||Home energy - £20.00, Commercial energy - £50.00|
* Cost will vary based on the location of your property. Please contact us for details.
Prices correct as of 11/04/2019 and are subject to change. All prices are inclusive of VAT.